Two companies, one idea
You are in the right place

One online learning home, bringing together two Phoenix brands with one common idea: people do better when their needs are understood. 

  Four children sitting side by side with their arms around each other. Text reads: Advocating for the delight of childhood, and supporting educational communities where everyone can thrive.

Phoenix Support for Educators trains early childhood educators, teachers and their leaders.


The Phoenix Cups® [describe the picture and any text in it]

The Phoenix Cups® takes the same thinking to families, workplaces and anyone curious about why people do what they do.

Explore courses from both in one shared learning space.


Two ways in
Start with who you are
I teach or care for children

You work in early childhood, school-age care or a classroom, and you want approaches to behaviour, curriculum and leading a team that hold up on a busy day. Our professional development courses are written for the sector, mapped to the National Quality Standard where that applies, and grounded in the guidance approach.

See courses for educators
I work with people, or I am one

Parents, carers, allied health, human services, customer service, anyone who deals with other humans and wonders what is going on underneath. These courses give you a plain-language way to understand behaviour and wellbeing, starting with your own.

See courses for everyone
The catalogue
Choose your topic

Each course takes on a different problem. Browse by topic: children's behaviour and development, wellbeing (yours and theirs), leadership, pedagogy and practice, school-age care, safeguarding, families, and the Phoenix Cups themselves. Queensland and Victorian services can go straight to the Kindy Uplift and School Readiness collections. The free collection is there if you want to see how we teach before you pay for anything.


Across every course
What every course has in common
The Phoenix Support for Educators team, gathered on a staircase and smiling at the camera

The Phoenix Support for Educators team.

🔬
Current science, translated

Self-Determination Theory, contemporary neuroscience and the guidance approach, cited accurately and turned into things you can say and do. The references are there if you want them. The practice is there if you don't.

🤝
Written by people who do the work

Sandi Phoenix and the Phoenix Support team consult in services and schools, and coach educators, teachers and leaders, week in, week out. The courses are shaped by what we see in those rooms, because we are in them with you.

🧩
Behaviour treated as information

Every course starts from the same image of a person: someone doing the best they can to meet their needs with the skills they have right now. That holds whether the person is three or forty-three.

Our reviews speak for themselves...

5 star rating

All educators should do this course!

Jason G

I am a highly experience educator who has worked in early childhood for 30 years. This course gave me a clear understanding of how to approach children with...

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I am a highly experience educator who has worked in early childhood for 30 years. This course gave me a clear understanding of how to approach children with challenging behaviours that can be a struggle and helped me make sense of why the approach I have taken over my many years in early childhood have either worked or not worked. I feel all educators need to invest the time in doing this course to help them become better educators as there are too many people using outdated and harmful child behaviour practices. It is definitely worth it and the more people who do it, the better early childhood services can be at providing quality education and care for children.

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5 star rating

Great masterclass

julia Tiepun

Learned a lot about children’s behaviour, a lot to think about and implement, doing things a different. Really like the saying you need to know better to do ...

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Learned a lot about children’s behaviour, a lot to think about and implement, doing things a different. Really like the saying you need to know better to do better.

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5 star rating

lots of helpful information

Jessica Dearness

This program is great for educators to learn about different subjects and how to work in different ways to help children and families learn more about the wo...

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This program is great for educators to learn about different subjects and how to work in different ways to help children and families learn more about the world we live in.

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5 star rating

So Good!

Mikaela Wood

This course was an amazing course to participate in!

This course was an amazing course to participate in!

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5 star rating

An absolute must for leaders and educators

Fawn Law-Davis

Phoenix cups makes sense, it gives a framework to work with in terms of acknowledging the child has a needs profile for social learning the sam as for physic...

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Phoenix cups makes sense, it gives a framework to work with in terms of acknowledging the child has a needs profile for social learning the sam as for physical and cognitive learning. These concepts should be added to all early years qualifications to ensure the best outcomes for children.

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5 star rating

Am now living the the cup approach

Samantha Atkinson

I have loved the approached this program has brought me Can do was fantastic with her presentation and resources are wonderful.

I have loved the approached this program has brought me Can do was fantastic with her presentation and resources are wonderful.

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5 star rating

The Phoenix Cups: Personal Cup Filling Plan

Cathyann Lam

Always Awesome Guys.

Always Awesome Guys.

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5 star rating

Brillliant!

Jennifer De Bruyn

4 star rating

Change perspective

Margaret Kupper

Good ideas and ways to change your connections with children from negative to positive.

Good ideas and ways to change your connections with children from negative to positive.

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5 star rating

A Brilliant Tool for Supporting Children's

Chandani Chandani

As an educator, I now feel more confident in supporting emotional regulation, fostering stronger relationships, and creating a more balanced and empathetic a...

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As an educator, I now feel more confident in supporting emotional regulation, fostering stronger relationships, and creating a more balanced and empathetic atmosphere. The course is thoughtfully structured, engaging, and backed by research. I highly recommend it to anyone looking to improve personal or professional relationships through a lens of compassion and self-awareness.

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5 star rating

Comprehensive and Practical Behaviour Support Resource

Zarna Amin

The Educator Toolkit for Behaviour offers a clear, well-structured approach to understanding and supporting children’s behaviour. I appreciated how it integr...

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The Educator Toolkit for Behaviour offers a clear, well-structured approach to understanding and supporting children’s behaviour. I appreciated how it integrates evidence-based frameworks like Positive Behaviour Support and the Phoenix Cups, making complex theories accessible and applicable in everyday early childhood settings. The practical strategies, especially around building authentic connections and tailoring responses to individual children’s needs, are very helpful. This toolkit has definitely deepened my understanding of the “why” behind behaviours and provided me with tools to respond thoughtfully rather than reactively. It’s a valuable resource for both new and experienced educators aiming to create supportive, inclusive learning environments.

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5 star rating

Liberating

Izabella Davies

The content of this course frees us from being punitive and shows a way forward to nurture Children's self esteem, well-being and emotional growth....and now...

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The content of this course frees us from being punitive and shows a way forward to nurture Children's self esteem, well-being and emotional growth....and now to attempt to implement!

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Our shared language for needs
One framework, many courses

The Phoenix Cups® Framework is our shared language for human needs - five Cups: Safety, Connection, Freedom, Mastery and Fun, that each of us carries and works to keep full. Sandi and Christopher Phoenix tell its story in the book they co-wrote, The Phoenix Cups: A Cup Filling Story, available in print and as an audiobook. The five Phoenix Cups: Mastery, Safety, Freedom, Connection and Fun, each drawn as a coloured cup with its own symbol

One course, The Phoenix Cups 101 & Wellbeing Challenge, teaches the framework from the ground up: videos and podcasts with Sandi and Christopher, written lessons, interactive activities, and the thinking behind the ideas, including where the framework is heading as new research comes in. Most of the others use it as a lens for the psychology, neuroscience and philosophy that course draws on. If a course mentions Cups and you have never met them, you will pick them up as you go, and 101 is there when you want the full picture.

Explore Phoenix Cups 101

Yes, keep me in the loop!

A fortnightly dose of practical ideas, useful resources and fresh thinking you can actually use.

Thank You

Self-paced, start any time
Where to from here

Every course is self-paced. Start when you are ready and finish on your own timetable.

Most people arrive knowing that psychology and pedagogy have something useful in them and unsure which parts apply to their work. They leave with a shared language for behaviour and wellbeing, one their team or their family can pick up too.

We are glad you found us.

Browse all courses
A person at home holding a Phoenix Cups mug of tea